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| Customer Service Center |
| Office Location |
424 Broad Street
Kingsport, TN 37660 |
| Office Hours |
Monday - Friday, 8:00am to 5:00pm |
| Phone |
423-229-9416 |
| AFTER HOUR EMERGENCIES-NIGHTS, WEEKENDS, HOLIDAYS |
| 246-9111 |
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| Chad Austin - Distribution & Collection Lines Manager |
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| Office Location |
1213 Konnarock Road
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| Office Hours |
Monday - Friday; 7:00 - 3:30 |
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| Phone |
423-224-2509 |
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| Fax |
423-224-2593 |
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| Niki Ensor - Water/Wastewater Facilities Manager |
| Office Location |
620 West Industry Drive |
| Office Hours |
Monday - Friday; 8:00 - 5:00 |
| Email |
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| Phone |
423-224-2487 |
| Fax |
423-229-9473 |
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| Laura Phillips - Water Treatment Plant Manager |
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| Office Location |
2436 Sherwood Road |
| Office Hours |
Monday - Friday; 7:00 - 3:30 |
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| Email |
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| Phone |
423-224-2689 |
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| Fax |
423-224-2802 |
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